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IMPORTANT - PLEASE ENABLE COOKIES BEFORE USING ORDERS
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Buy with Confidence
Online payments to Melody Music are processed using Paypal.
Paypal
is free for buyers and signing up for Paypal takes only
a few minutes. Paypal is a very fast, safe and secure
means of paying on line and is used by millions
worldwide. We also accept cheques
and money orders made payable to "Melody Music" and mailed
to 4/430 Vincent Street West, West Leederville (postal address). You may
also pay by direct deposit into our bank account.
Freight Costs and Delivery Times
Country and interstate customers must first request freight
costs before ordering online. Simply contact
Melody Music
to advise which item(s) you wish to purchase and the post code for
delivery and a total purchase cost and payment instructions will be
promptly provided. You can choose to not proceed with the order if the
freight charges are not acceptable. Delivery is made between 2 and 14
working days of payment being received and confirmation of your order
being provided. Within WA it will be closer to 2 days and for
interstate deliveries it will be typically 7 - 14 days. Some items we
sell are imported from interstate upon order. We do not stock all items
hence the excellent pricing we can offer. Melody Music delivers
anywhere in Australia via Australia Post or a general freight carrier.
Please note that Melody Music does not currently offer an overseas
freight service. Our freight charges are extremely reasonable. Freight
insurance is optional.
Melody Music currently delivers within the Perth metropolitan area FREE
for orders over $250 (single or combined purchases) at a mutually
suitable time. Customers can collect their purchases from our premises
in West Leederville - also at a mutually convenient time.
Please inform us immediately if there is a problem with
your delivery or your goods arrive damaged.
Privacy Policy
Your name, email and mailing address are personal information.
Melody Music may obtain this information, with your consent,
from either via web site or by telephone request. Should
you become a member of this site you cancel your membership
at any time by sending an email or a fax with "unsubscribe"
in the subject field (click here
for email and fax contact details). Melody Music is committed
to protecting your privacy. We will collect, use and disclose
and hold personal information in accordance with the Privacy
Act 1998 ("the Act"). Collection of personal information
Melody Music does not collect personal information unless
it is necessary for us to carry out our functions and
activities as a retailer. We only collect such information
by lawful and fair means and in an unobtrusive way. You
may provide us with personal information about yourself
or others each time you contact us by phone, fax, letter
or email. We need to use this information to provide you
with our services and/or products. We will use and disclose
your personal information for the primary purposes of
our business as a retailer or a purpose related to our
primary purpose such as marketing, where you consent to
such disclosure or such disclosure is permitted by the
Act. In addition we use such information to market to
you products and services offered by Melody Music unless
you have indicated that you do not wish to obtain such
marketing offers or material. We will in such circumstances
only use the personal information provided for the sole
purpose of providing the service you have requested. We
will not provide your personal information to a third
party without your approval. The personal information
you have provided to us will be kept confidential and
secure and will not be accessible for unauthorised use,
amendment or disclosure. You are able to access the personal
information we hold about you at any time by contacting
us by phone, fax or e-mail. We will reasonably attempt
to ensure that the personal information we hold about
you is accurate, up to date and complete. To assist us
to do this please provide us with the correct information
and inform us if your details have changed. This can be
done by providing us with details of any changes to your
information by fax or e-mail. If we deny you access or
deny a request for correction we will provide you with
reasons why we have denied you access or corrected such
information in the circumstances.
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