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IMPORTANT - PLEASE ENABLE COOKIES BEFORE USING ORDERS
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Buy with Confidence
Online payments to Melody Music are processed using Paypal.
Paypal
is free for buyers and signing up for Paypal takes only
a few minutes. Paypal is a very fast, safe and secure
means of paying on line and is used by over 100 million
people and businesses worldwide. We also accept cheques
and money orders made payable to "Melody Music" and mailed
to 4/430 Vincent Street West, West Leederville. You may
also pay by direct deposit into our bank account.
Freight Costs and Delivery Times
Melody Music currently offers free delivery in the Perth
metropolitan area on all items available for purchase.
Country and interstate customers must first request freight
costs before ordering online. Simply contact
Melody Music to advise which item(s) you wish to purchase
and the post code for delivery and a total purchase cost
and payment instructions will be promptly provided. You
can choose to not proceed with the order if the freight
charges are not acceptable.
Delivery is made between 2 and 14 working days of payment
being received and confirmation of your order being provided.
Some items we sell are imported from interstate upon order.
We do not stock all items hence the excellent pricing
we can offer. Melody Music delivers anywhere in Australia
via Australia Post or a general freight carrier. Please
note that Melody Music does not currently offer an overseas
freight service. Our freight charges are extremely reasonable.
Freight insurance is optional. Delivery times outside
WA can be up to 14 days. Delivery times in regional WA
can take up to 7 days.
Melody Music currently delivers within the Perth metropolitan
area FREE for orders over $50. Delivery costs for orders
under $50 will be a charged at a flat rate of $15. If
the goods are delivered and there is no-one home, the
goods will be returned to the delivery depot, and will
incur any applicable charges if the goods have to be redelivered.
In the case of a failed Perth metro area delivery, the
onus will be on the customer to make their own arrangements
to collect the goods from our premises in West Leederville.
Please inform us immediately if there is a problem with
your delivery or your goods arrive damaged.
Privacy Policy
Your name, email and mailing address are personal information.
Melody Music may obtain this information, with your consent,
from either via web site or by telephone request. Should
you become a member of this site you cancel your membership
at any time by sending an email or a fax with "unsubscribe"
in the subject field (click here
for email and fax contact details). Melody Music is committed
to protecting your privacy. We will collect, use and disclose
and hold personal information in accordance with the Privacy
Act 1998 ("the Act"). Collection of personal information
Melody Music does not collect personal information unless
it is necessary for us to carry out our functions and
activities as a retailer. We only collect such information
by lawful and fair means and in an unobtrusive way. You
may provide us with personal information about yourself
or others each time you contact us by phone, fax, letter
or email. We need to use this information to provide you
with our services and/or products. We will use and disclose
your personal information for the primary purposes of
our business as a retailer or a purpose related to our
primary purpose such as marketing, where you consent to
such disclosure or such disclosure is permitted by the
Act. In addition we use such information to market to
you products and services offered by Melody Music unless
you have indicated that you do not wish to obtain such
marketing offers or material. We will in such circumstances
only use the personal information provided for the sole
purpose of providing the service you have requested. We
will not provide your personal information to a third
party without your approval. The personal information
you have provided to us will be kept confidential and
secure and will not be accessible for unauthorised use,
amendment or disclosure. You are able to access the personal
information we hold about you at any time by contacting
us by phone, fax or e-mail. We will reasonably attempt
to ensure that the personal information we hold about
you is accurate, up to date and complete. To assist us
to do this please provide us with the correct information
and inform us if your details have changed. This can be
done by providing us with details of any changes to your
information by fax or e-mail. If we deny you access or
deny a request for correction we will provide you with
reasons why we have denied you access or corrected such
information in the circumstances.
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